Customer Satisfaction Survey

Personal Information


Customer Satisfaction Survey

BRANCH

1. How would you rate the way the Customer Associate got your transaction details?

2. How satisfied were you with the way our branch personnel attended to your question?

3. How satisfied were you on the overall appearance (grooming, presentability) of our Customer Associate/s?

4. How satisfied were you on the overall appearance (grooming, presentability) of our Customer Associate/s?

5. How satisfied were you that the Customer Associate was able to give you the expected delivery date and remittance based on service agreement?

6. How satisfied were you that the Customer Associate was able to give you the expected delivery date and remittance based on service agreement?

7. How satisfied were you that you were treated in a courteous and professional manner?

8. How satisfied were you that you were treated in a courteous and professional manner?

9. How satisfied are you with your waiting and transaction time?

10. How satisfied are you with your waiting and transaction time?

11. Would you recommend LBC to your friends/relatives/family members?

12. Would you recommend LBC to your friends/relatives/family members?


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