COURIER TERMS AND CONDITIONS
1.Shipment means all documents and parcels under one receipt which may be carried by any means LBC chooses, including but not limited to air, road, sea, and other carrier.
Every shipment is transported on a limited liability basis unless shipper requires greater protection at a higher freight cost.
2.LBC’s liability for loss, damage, or delay shall be as follows:
A.For lost or damaged shipments with NO DECLARED VALUE, liability shall only be limited to refund of freight fee, regardless of the actual content of the parcel.
B.For lost or damaged shipments with DECLARED VALUE, liability shall only be limited to the value declared in the Official Receipt, regardless of the actual/declared content of the package, and refund of freight fee.
C.For delay in the delivery, liability shall only be limited to refund of freight fee.
3.LBC shall not be liable for loss, damage, or delay arising from act of God, force majeure, acts of government authority, or shipper’s breach of this contract.
4.LBC shall not be liable for other damages, such as moral and exemplary damages, and consequential damages, unless, the amount of foreseen consequential damage is declared during the acceptance and higher freight fee is paid.
5.Shipper warrants the following:
A.All information are true and correct, particularly, names and addresses of shipper and consignee, as well as, the declared contents and value of the shipment.
B.The shipment contains no hazardous or prohibited items, e.g. explosives, flammable, firearms and parts, ammunitions, illegal drugs, live animals, and all other items prohibited by law or common carriers, or requires government permit for its transport.
6.Shipper warrants and agrees that the consignee or any person of sufficient age and discretion will be at the given address to receive the shipment at the agreed day of delivery and shipment may be released to the latter in the absence of the consignee.
7.Shipper agrees to check and verify the status of his shipment at any LBC branches, customer care hotline, or www.lbcexpress.com within five (5) days from date of acceptance. If undelivered, the status posted in the Track and Trace in the mentioned LBC website is deemed sufficient notice to the shipper and the latter must claim his shipment within thirty (30) days from acceptance, otherwise, LBC shall dispose the same in a manner it sees fit and apply the proceeds, if any, for storage fee from the date of posting of non-delivery until claimed or disposed.
8.Consignee or any person of sufficient age and discretion shall check the shipment upon receipt and the shipment is deemed delivered and received in good order and condition in the absence of a complaint or noted damage immediately communicated to LBC.
9.LBC may open and check the shipment prior to acceptance in the presence of the shipper or authorized representative to ensure that shipment contains no hazardous or prohibited content. LBC reserves its right to refuse acceptance which, in its discretion, would be violative of its policies and pertinent laws.
10.All claims must be filed in writing within thirty (30) days from date of transaction, otherwise, the same shall be denied.
11.Any court action arising from this contract shall be brought in the proper court of Pasay City to the exclusion of all other courts.
12.Parties herein warrant that they are of legal age and have full legal capacity to enter into this contract at the time of the transaction.
13.By transacting with LBC, shipper warrants that he/she has read, understood and agreed to the full terms and conditions of LBC found in its website and displayed in their branches.
MONEY TRANSFER TERMS AND CONDITIONS
1.Money transfer covers the ff. products: Instant Peso Padala (IPP), Door to Door, Txt Remit, and Remit to Account services of LBC. Money transfer transactions are governed by AMLA provisions and customer agrees to comply therewith including proper disclosure and sharing of personal information. Customer warrant that all the required information given, including proof of personal identification, are true and correct. LBC reserves its right to refuse acceptance if it finds the transaction violative of AMLA and other pertinent laws.
2.Sender understands the importance of the assigned TRACKING NUMBER and/or PINCODE and pertinent details of the transaction, indispensable for the release and withdrawal. Sender assumes full responsibility to notify and share the TRACKING NUMBER and/or PINCODE and transaction details ONLY to the intended consignee. Sender holds LBC free from any liability for the release to consignee who presented the TRACKING NUMBER and/or PINCODE and transaction details which turned out to be a scam/fraud.
3.Sender understands and agrees that money transfer can be released/withdrawn immediately at any LBC branches nationwide, as well as money transfer affiliates. Request for specific LBC branch for release shall not be considered exclusive but merely preference and shall not be a bar for consignee to withdraw at other LBC branches or money transfer affiliates.
4.LBC reserves its right to stop, suspend, and hold the release of money transfer without prior notice if LBC identifies the customer from the watch-list of scammers, or finds reasonable suspicion that the sender or consignee is a scammer or whenever LBC deems it necessary in compliance with AMLA.
5.Request for refund, amendment, or cancellation must be made at the branch where transaction was made prior to release or withdrawal and subject to corresponding fees. Sender must present the Official Receipt/Remittance Form, otherwise, request shall be denied.
6.Sender agrees to check and verify the status of money transfer at any LBC branches, customer care hotline, or www.lbcexpress.com within five (5) days from date of acceptance. If unclaimed, the status posted in the Track and Trace in the mentioned LBC website is deemed sufficient notice to the sender and the latter must go to the branch where he transacted for refund, amendment, or cancellation of the money transfer within thirty (30) days from acceptance subject to additional charges provided in the immediately succeeding section.
7.If money transfer is remained unclaimed after thirty (30) days from date of transaction, sender agrees that an administrative fee of Php50.00 or two (2%) percent of the money transfer amount, whichever is higher, per month shall be assessed and deducted from the unclaimed money transfer.
8.In case of loss or wrongful release due to the direct fault or gross negligence directly attributable to LBC, liability will only be limited to the money transfer actually lost or wrongfully released to the exclusion of all other damages.
9.All claims must be filed in writing within thirty (30) days from date of transaction, otherwise, the same shall be denied.
10.Any court action arising from this contract shall be brought in the proper court of Pasay City to the exclusion of all other courts.
11.Parties herein warrant that they are of legal age and have full legal capacity to enter into this contract at the time of the transaction.
12.By transacting with LBC, sender warrants that he/she has read, understood and agreed to the full terms and conditions of LBC found in its website and displayed in their branches.
The copyright in this website is owned by LBC Express, Inc..
Authorization to Reproduce
Any person may reproduce any portion of the material in these web pages subject to the following conditions:
The material may be used for information and non-commercial purposes only
It may not be modified in any wayNo authorized copy is made of any LBC Express trademarkAny copy of any portion of the material must include the following notice:
Copyright. 2013. LBC Express, Inc. All Rights Reserved.
1.LBC, LBC Express and its product names are trademarks of LBC Express.
2.No license to use any of these trademarks is given or implied. These trademarks may not be copied, downloaded, reproduced, used, modified or distributed in any way (except as an integral part of an authorized copy of material appearing in these web pages, as set forth in the previous section paragraph) without prior written permission.
Other Trademarks and Trade names
1.All other trademarks or trade names referred to in these materials are the property of their respective owners.
1.LBC Express, Inc. wants your feedback and appreciates your ideas and suggestions but is unable to answer every comment individually. LBC Express, Inc. will be free to use and act on any information you submit.
Use of interactive features on this site
1.For your convenience, LBC Express,Inc. may provide interactive features on this site, such as access to tracking and user comments. You are authorized to use these features solely for the purposes specified and for no other purposes.
1.These web pages may contain inadvertent inaccuracies or typographical errors. These will be corrected at LBC Express discretion, as they are found. The information on these web pages is updated regularly, but inaccuracies may remain or occur where changes occur between updates. The Internet is maintained independently at multiple sites around the world and some of the information accessed through these web pages may originate outside of LBC Express. LBC Express excludes any obligation or responsibility for this content.
1.The services, the content and the information on this website are provided on an "as is" basis. LBC Express, to the fullest extent permitted by law, disclaims all warranties, whether express, implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third party rights and fitness for a particular purpose. LBC Express, its affiliates and licensors make no representations or warranties about the accuracy, completeness, security or timeliness of the services, content or information provided on or through the LBC website or systems. No information obtained via the LBC systems or website shall create any warranty not expressly stated by LBC in these terms and conditions.
2.Some jurisdictions do not allow limitations of implied warranties, so the limitations and exclusions in this section may not apply to you. If you are dealing as a consumer, these provisions do not affect your statutory rights that cannot be waived, if any. You agree and acknowledge that the limitations and exclusions of liability and warranty provided in these terms and conditions are fair and reasonable.
1.To the extent permitted by law, in no event shall LBC Express, its affiliates or licensors or any third parties mentioned at the LBC website be liable for any incidental, indirect, exemplary, punitive and consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the LBC website and LBC systems, services, content or information whether based on warranty, contract, tort, delict, or any other legal theory, and whether or not LBC is advised of the possibility of such damages.
1.Unless otherwise agreed in writing, the transportation products and services mentioned in these web pages are subject to LBC Express Terms and Conditions of carriage. Since these may vary depending on location of the country of origin of the shipment, please contact the nearest LBC service center to obtain a copy of the local terms and conditions. Not all of LBC products and services may be available in every country.