Frequently Asked Questions - LBC Remittance

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From NAT'L CAPITAL REGION No. of days.
NCR
1
SOUTH LUZON
1-2
NORTH LUZON
1-2
VISAYAS
2-5
MINDANAO
3-6
PUERTO PRINCESA
2-3
BATANES
3-5
CORON
3-4
Luzon Island
Marinduque, Masbate, Mindoro, Catanduanes
2-4
From NORTH/SOUTH LUZON No. of days.
NCR
1-2
SOUTH LUZON
1-2
NORTH LUZON
1-2
VISAYAS
2-5
MINDANAO
3-6
PUERTO PRINCESA
2-3
BATANES
4-6
CORON
3-4
Luzon Island;
Marinduque, Masbate, Mindoro, Catanduanes
3-5
From VISAYAS No. of days.
NCR
2-5
SOUTH LUZON
2-5
NORTH LUZON
2-5
VISAYAS
2-4
MINDANAO
3-5
PUERTO PRINCESA
5-7
BATANES
7-10
CORON
6-7
Luzon Island;
Marinduque, Masbate, Mindoro, Catanduanes
5-7
From MINDANAO No. of days.
NCR
3-6
SOUTH LUZON
3-6
NORTH LUZON
3-6
VISAYAS
3-5
MINDANAO
2-4
PUERTO PRINCESA
6-8
BATANES
8-11
CORON
6-7
Luzon Island
Marinduque, Masbate, Mindoro, Catanduanes
6-8
From LUZON ISLAND No. of days.
NCR
2-4
SOUTH LUZON
3-5
NORTH LUZON
3-5
VISAYAS
5-7
MINDANAO
6-8
PUERTO PRINCESA
4-7
BATANES
5-9
CORON
5-8
Luzon Island;
Marinduque, Masbate, Mindoro, Catanduanes
4-8
From PPS/CORON No. of days.
NCR
2-4
SOUTH LUZON
2-4
NORTH LUZON
2-4
VISAYAS
5-7
MINDANAO
6-8
PUERTO PRINCESA
2-7
BATANES
5-8
CORON
2-7
Luzon Island;
Marinduque, Masbate, Mindoro, Catanduanes
4-7

Note: Number of days excludes Sundays and Holidays.

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Paycollect Merchants and Cardloading Merchants
  1. Abenson Ventures Inc.
  2. Asya Glass
  3. Electoworld Inc.
  4. Golden ABC
  5. Progressive Bank - Microfinance
  6. Progressive Bank - Regular Loan
  7. Sirloin Food Industries Corp
  8. Syl Hermanos Industrial Sales Inc
  9. Ugyon Foundation Inc
  10. Virginia Food Inc
  1. Aboitiz Land Inc
  2. Airtool Emission Testing Center
  3. Albertson Marketing
  4. Albos Industrial Sales
  5. Alfa All Foods Asia
  6. Altomed Pharmaceuticals
  7. Barent Manufacturing Corp
  8. Bread Area Inc
  9. BTDT Distribution
  10. Business People Inc - Iloilo
  11. Business People Inc - Roxas
  12. Calapan Waterworks
  13. Cebu Motorbike Haus Inc
  14. Cebu Oversea Hardware Co Inc
  15. Cebu Steel Corporation
  16. Central Affirmative Co Inc ( Afficionado )
  17. Cepalco
  18. Chicken Essential Ph Inc
  19. Dagupan City New Star Enterprises
  20. Dailyware Marketing
  21. DCCCO Multi-Purpose Coop - Sibulan
  22. Easy Pay Finance Corp
  23. Ej Argivet
  24. Emperador Bacolod
  25. Emperador Batangas
  26. Emperador Bicol
  27. Emperador Butuan
  28. Emperador Cavite
  29. Emperador CDO
  30. Emperador Cebu
  31. Emperador Davao
  32. Emperador Dumaguete
  33. Emperador Gensan
  34. Emperador Iloilo
  35. Emperador Isabela
  36. Emperador La Union
  37. Emperador Main
  38. Emperador Ozamis
  39. Emperador Pampanga
  40. Emperador Pangasinan
  41. Emperador Pasig
  42. Emperador Quezon
  43. Emperador Quezon Ave
  44. Emperador Roxas
  45. Emperador Tacloban
  46. Estral Marketing
  47. Excel First Review And Traning Center
  48. Extract Sales Inc
  49. Falcor Marketing Copr
  50. Food Distribution Corporation
  51. Foodsphere Inc
  52. Fortune Enterprises
  53. Full Blast Multi Ven. Inc
  54. Fuse Lending
  55. GD Uyfang Marketing
  56. Good Heart Marketing
  57. Grand Prosperity Traders Inc
  58. Grolier International Finance
  59. Health Within Reach
  60. J Lanz Enterprises
  61. JM Poultry And Livestock
  62. Judphilan Foods Corporation
  63. JR & R
  64. Julie S Franchise Corp
  65. Kingrool Foods Corporation
  66. Koks De Kalibo
  67. Last Frontier
  68. Macro Distributors Inc
  69. Malayas Trading
  70. May Abohan Restaurant
  71. MCR Agri-Venture Corp
  72. MCR Bles Trading
  73. Merzci (CM and Sons Foods Products Inc)
  74. MPP Meat Import Inc
  75. New Goodly Mercantile Inc
  76. Noreco ( Negros Oriental Electric Cooperative Inc)
  77. Ogis Store and Meat Supp
  78. OcGusto Bakeshop Inc
  79. Ormocnet
  80. Oversea Feeds Corporation
  81. Panaderia De Cebuano Inc.
  82. Paynamics Technologies Inc.
  83. Perpetual Succour Hospital
  84. Philippine Seven Eleven Corp.
  85. Pitaca Digital Service Corp. (Iregalo)
  86. POS Gasul Negros Occidental
  87. Prime Ace Marketing
  88. Qorban Distributor Inc
  89. R8 Distribution and Logistics
  90. Rise Inc
  91. River Valley Distribution Inc
  92. Rose Pharmacy
  93. Rubel Motor Parts
  94. Save N Earn Sales Inc
  95. Sophia's Bread and Pastries
  96. Southern Mindanao Enterprises
  97. Suvisco Industries Inc.
  98. Tacloban Winner MKTG. Corp.- Tacloban
  99. Teleaccess Inc
  100. Tupperware Brands
  101. Uy Masuy Wine Factory Inc.
  102. Visayan Kharis
  103. Visayan Surey & Insurance Corp.
  104. Welmar Marketing
  105. Western Cyberlink Inc.
  106. Afpmbai
  107. Afterwest Micro Loans Inc.
  108. Aromacology Sensi
  109. Asteria Lending Inc.
  110. Azimuth Trading
  111. Cloud Panda Ph
  112. Compass Call Hub
  113. Converge
  114. CPI Outsourcing
  115. Dragonpay Corporation
  116. ELN On-line Store
  117. ES Print
  118. Golden Donuts Inc.
  119. Hiwaga Ng Dagat
  120. Island Resort Club (IRC)
  121. Kims Store
  122. Mary Kay
  123. Pheonix Publishing
  124. Philsmile
  125. Pitakamo
  126. PPH Digital Media
  127. Rain International
  128. RDS Global Alliance
  129. Reliv PH
  130. Rykom Finance Corp
  131. SBT-Art
  132. Sibs Publishing
  133. Ticketnet
  134. Wunderkin
Card Loading Service
  1. Nationlink
  2. RCBC My Wallet
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Picking and PackingEnhance product visibility and control your speed-tomarket. Done at your site or LBC warehouse, we consolidate your items for temporary storage or delivery to your customers.
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Sorting and KittingOur sorting and kitting services enable you to keep track of items from multiple sources while we sift through your shipments, and bundle your items.
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Cross BorderOur eCommerce Service gives hassle-free operations whether you're selling to your next door neighbour or from the other side of the world. Planetary limits are almost zero.
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Algeria (DZ)

American Samoa (AS)

Andora (AD)

Angola (AO)

Anguilla (AI)

Antigua (AG)

Argentina (AR)

Armenia (AM)

Aruba (AW)

Australia (AU)

Austria (AT)

Azerbaijan (AZ)

Bahamas (BS)

Bahrain (BH)

Bangaladesh (BD)

Barbados (BB)

Belarus (BY)

Belgium (BE)

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Benin (BJ)

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Bhutan (BT)

Bolivia (BO)

Bonaire (XB)

Bosnia & Herzegovina (BA)

Botswana (BW)

Brazil (BR)

Brunei (BN)

Bulgaria (BG)

Burkina Faso (BF)

Burundi (BI)

Cambodia (KH)

Cameroon (CM)

Canada (CA)

Canary Islands, The (IC)

Cape Verde (CV)

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Central African Rep (CF)

Chad (TD)

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Congo. DPR} (CD)

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South Africa (ZA)

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St. Barthelemy (XY)

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St. Kitts (KN)

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St. Maarten (XM)

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Sudan (SD)

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Virgin Islands-British (VG)

Virgin Islands-US (VI)

Yemen, Rep. Of (YE)

Zambia (ZM)

Zimbabwe (ZW)

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Tip 1

Select the right box, based on its size and the amount of items you are packing. Do not extend the height of the box, or overstuff it.

Tip 2

Secure all breakable and easily-damaged items in bubble wrap and pack them in the center of the box.

Tip 3

Place liquids, powdered goods and small bolts (screws nuts, etc.) in individual sealed containers and note these are only allowed via sea cargo.

Tip 4

Ensure all sharp items are padded.

Tip 5

Pack greases amd strongly-scented items in durable tins or containers sealed with heavy-duty adhesive.

Tip 6

Empty spaces within the box should be filled with crumpled newspaper or styrofoam peanuts to secure all items.

Tip 7

List down ALL items to be sent. Do not sneak undeclared items.

Tip 8

Apply a "this side up" sticker to avoid mishandling and ensure all seams and flaps are sealed using double layers of packing tape.

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Cebu Pacific
Philippines Airlines
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Aclan Cable Network
Asian Vision
Asian Vision Cable Holding
Batangas Cable
Bisaya Cable
Brightmoon Cable Networka
Cablelink
Cavite Cable
Cepsil Cable
Cignal TV, Inc.
Colorview Cable
Colorview CATV, Inc. - Bo. Barretto
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One Meralco Foundation
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St. Therese Columbarian
Equicom Credit Card
Metrobank Card Corp.
RCBC Bankard
Unionbank of the Philippines
AVON Cosmetics
Getz Brothers
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Albay Power & Enery Corp.
Angeles Electric Corporation
Antique Electric Cooperative, Inc.
Balamban Enerzone
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Cagayan 1 Electric Cooperative, Inc.
Cagayan Power and Light Company
Cotabato Light
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First Laguna Electric Cooperative, Inc
Ilocos Norte Electric Coop.
Iloilo I Electric Cooperative, Inc.
Iloilo II Electric Cooperative, Inc.
Isabela 1 Electric Cooperative, Inc.
Leyte II Electric Cooperative, Inc..
Mactan Electric Company
Mactan Enerzone
Manila Electric Company
Negros Occidental Electric Cooperative, Inc.
Nueva Vizcaya Electric Cooperative, Inc.
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Pangasinan III Electric Cooperative, Inc.
San Jose Electric Cooperative, Inc.
Subic Enerzone
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Tarlac II Electric Cooperative, Inc.
Visayan Electric Company
ACOM Finance Corporations
AEON Credit Service
Asia United Bank
AsiaKredit (Pera247)
Asialink
Cash Credit / Pera Agad
CTBC Bank
Finaswide
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Global Dominion
HC Consumer Finance Philippines
PR Savings Bank
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Tanay Rural Bank, Inc.
Unionbank Loans
Department of Foreign Affairs
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Rockwell Land Corporation
Adamson University
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RFID
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Basic Enterprises
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First Peak Bacolod
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First Peak Resources
Floridablanca Water Distict
Goodhands Water Specialists, Inc.
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Happywell Management & Collection Services, Inc.
Ilocos Norte Water District
Jaen Water District (Nueva Ecija)
Laguna Water AAA
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Prime Water NCR North and South
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Rosario Batangas Water District
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Silang Water District
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Southlink Water Works, Inc.
Sta. Lucia Waterworks
Sta. Maria Water District
Subic Water & Sewerage Co.
Subic Water District
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Cool under pressure.Our temperature-controlled solution is helping businesses transport products at its optimal condition. From poultry, meat, veggies, fruits, chemicals to pharmaceutical items, you can be sure of arrival right on schedule, at the specified temperature.
Why  LBC's cold chain?
timer icon1945We've been at it since. No one has been trusted longer and more relied upon than LBC. Companies of any size from various industries know we get the job done.
low temperature iconTechnologyGPS-enabled transporation system allow you to monitor shipment at every turn and, with advanced sensors, see temperature and ambient condition of its content.
red person iconExpertsWhile our experience is unrivalled and technology second to none, it's our team of experts who provide consulative approach to your needs that make us a cut above the rest.
now you wonder why you even considered others
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Here’s what we do not like to move.


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Here’s what we do not like to move.


Full list
1.Printer / scanner
2.Paintings
3.Replica items
4.Aerosol
5.Air freshener
6.Body spray
7.Any other compressed gas cylinders
8.Cigarette lighter
9.Aftershaves
10.Household cleaning products
11.Gels, including shaving gel
12.Other flammable liquids
13.Goods not permitted: animal products, perishable goods, plants & seeds, pills & vitamins
14.Cash/money and items of exceptional value
15.Liquids including alcoholic beverages
16.Tobacco products
17.Pornographic materials / pirated CD
18.Other dangerous goods
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Here’s what we do not like to move.


Full list
1.Illegal drugs
2.Cash
3.Money order / postal order
4.Credit card / sim card / prepaid cards
5.Firearms / firearm parts & accessories / explosives / toy guns
6.Firecrackers
7.Jewelries / Ivory
8.Products made from animal skins
9.Antiques
10.Pornographic materials
11.Fake leather goods
12.Native bags made from plant products
13.Cigarette /tobacco / cigar
14.Perishable products
15.Pirated CDs / ACDs
16.Gamble items (i.e. playing cards)
17.Publications, films and video tapes
18.Product made from pigs
19.Gases
20.Flammable liquid
21.Flammable solids
22.Toxic materials
23.Infectious substances
24.Corrosives
25.Poisonous materials
26.Radioactive materials
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Frequently Asked Questions - LBC Remittance

Here’s a list of our most frequently asked questions (FAQs). If you’d like to send us feedback or ask us more question about our products and services, please contact us at [email protected].

What do I need to send money using any of your cash padala services?
You need three things: the cash you want to send, a valid ID. For Instant Peso Padala, bring a mobile phone so you can send the tracking number of your transaction to the receiver.

Who can send money via LBC Express?
Anyone with a valid ID and mobile phone can send money through any of our LBC branches.

What do I need to claim a remittance?
All receivers need to show a valid form of identification to receive a remittance. This is to protect both the sender and receiver of any money remitted within the LBC network.

A mobile phone is needed for Instant Peso Padala transactions, because the sender is asked by our customer officers to send you the transaction number via SMS (or any fast messaging service like Viber, WhatsApp, Facebook Messenger, or Telegram).

You need to write this number down on the Encashment Form for the Instant Peso Padala transaction.

What’s the difference between your three remittance services: Instant Peso Padala, Remit to Account, and PesoPak Door to Door?

Instant Peso Padala
is LBC Express’ same day quick money remittance service. The money is transmitted very quickly and can be picked up at any LBC branch in the Philippines the same day.

Remit to Account
is LBC Express’ same day quick money remittance service. The money is transmitted very quickly and can be picked up at any LBC branch in the Philippines the same day.

PesoPak Door to Door
is our money remittance service via courier. An accredited LBC courier will visit the designated address of your recipient, verify their identity, and then hand them your remittance.

How fast is the Instant Peso Padala service?
Very fast. If you’re the receiver, just fill out an Encashment Form, provide the Tracking Number, and show a valid ID. You can get your money in minutes!

When should I use Remit to Account?
Some of our LBC Express customers don’t want their loved ones to queue at the bank to deposit the money they sent, so they ask us to deposit the money at their bank for them.

This is especially convenient if there’s no branch of that particular bank near the sender, or the remitter has no time to perform a bank deposit.

Who uses PesoPak Door to Door remittance?
Pesopak Door to Door is our courier delivery service for money remittances delivered directly to the recipient’s doorstep. We designed this service for recipients who cannot, for some reason, make it to an LBC branch near them to collect the remittance. This service is useful for senior citizens and persons with disabilities, or people who can’t leave their home or office.

Do money remittances have an expiry date? If so, when?
[for verification]

Where is my Tracking Number
A Tracking Number is created for every remittance transaction and is necessary to track the money that has been remitted via our peso padala services.

The Tracking Number is found on the upper left corner of the receipt issued to the sender.

Can I send money from the Philippines to other countries?
No, unfortunately, our services don’t allow peso padala services to countries outside of the Philippines.

How do I send money?
Easily!

Step 1: Visit any of our branches to fill out a Money Remittance Form. Choose between our three remittance services: Instant Peso Padala, Remit to Account, and PesoPak Door to Door.

Step 2: Submit the form, cash, and pay the remittance fee.

Step 3: Our staff will confirm the transaction and give you a receipt with the Tracking Number. The receiver will need this number to claim the money.

Please note that first-time senders will be asked to fill out an LBC Express membership form. The information will make future transactions easier.

How do I receive money?
You can receive money by taking these three steps:

Step 1: Visit any of our branches and fill out an Encashment Form. The form will ask for the Tracking Number of the transaction, located on the upper left of the receipt.

Step 2: Submit the form along with valid proof of identification.

Step 3. Our staff will confirm the transaction and remit the money to you, along with a receipt.

Can I send money to the Philippines if I'm in another country?
Yes.

Yes. We have money remittance partners all over the world and online. You can use their services to send money to be picked up at any of our branches in the Philippines.

What valid IDs does LBC accept?
Here is a list of IDs that we accept:
Driver's license
Passport
Foreign Passport (written in English, or translated into English) for Non-Philippine Resident
Alien Certification Card or Immigration Card
Professional Regulatory Commission (PRC) ID
SSS ID
GSIS e-Card
BIR ID
PhilHealth Card
Company ID
NBI Clearance
School ID (duly signed)
Postal ID
Senior Citizen Card
Marriage Certificate with Barangay or Police Clearance
Overseas Filipino Workers (OFW) ID
Seaman's Book
NCWDP ID
DSWD ID
Integrated Bar of the Philippines ID (IBP) for lawyers
OWWA ID
Unified Multipurpose ID (UMID)

Do remittances have a cut-off time?
Remittance services do not have cut-off times. You can send or receive money at any of our LBC branches or remittance partners within their operating hours.

How long does it take to receive a remittance?
Here are the wait times for our different remittance services:
Instant Peso Padala – Just a few minutes! The money is on its way once payment is made and you have the Tracking Number to SMS to the receiver.
Remit to Account - The money will be reflected in your account after your bank processes the transaction. This usually takes one banking day.
PesoPak Door to Door - Your money will be delivered the next day.

What remittance fees do I need to pay?
Please see our Table of Fees below for each of our services.
Instant Peso Padala
Amount to send Remittance fee
PHP 100
PHP 6
PHP 101 – 200
PHP 15
PHP 201 – 300
PHP 20
PHP 301 – 400
PHP 25
PHP 401 – 500
PHP 30
PHP 501 – 600
PHP 35
PHP 601 – 700
PHP 40
PHP 701 – 800
PHP 45
PHP 801 – 900
PHP 50
PHP 901 – 1000
PHP 50
PHP 1001 – 1500
PHP 75
PHP 1501 – 2000
PHP 100
PHP 2001 – 2500
PHP 125
PHP 2501 – 3000
PHP 150
PHP 3001 – 400
PHP 180
PHP 4001 – 500
PHP 220


Remit to Account
Amount to send Remittance fee
PHP 100 – 1,000
PHP 100
PHP 1,001 – 3,000
PHP 120
PHP 3,001 – 5,000
PHP 150


Door to Door Money Delivery (Next Day Delivery)
Amount to send Remittance fee
PHP 100
PHP 35
PHP 101 – 200
PHP 37
PHP 201 – 300
PHP 52
PHP 301 – 400
PHP 54
PHP 401 – 500
PHP 59
PHP 501 – 600
PHP 71
PHP 601 – 700
PHP 76
PHP 701 – 1000
PHP 80
PHP 1001 – 1500
PHP 119
PHP 1501 – 2000
PHP 140
PHP 2001 – 2500
PHP 179
PHP 2501 – 3000
PHP 200
PHP 3001 – 4000
PHP 260
PHP 4001 – 5000
PHP 320

How long does it take before an unclaimed remittance expires?
If the money you sent is not claimed after thirty (30) days, an administrative fee of Php50.00 or two (2%) percent of the amount, whichever is higher, will be assessed and deducted every month.

How can I cancel my transaction after sending money?
You may cancel or amend your transaction if the money remains unclaimed. Visit the branch of the original transaction and bring the official receipt. Fees may be collected for the additional transaction.

Visit any of our LBC Express branches to get more information from any of our customer service officers.