Additional Notice for California Consumers Effective January 1, 2020
This part of our Privacy Notice applies to consumers who reside in the State of California.
Personal Information We Collect about California Consumers
The information we have obtained includes the following but not limited to: A.• Customer/Sender Information – Customer name, physical address, date of birth, e-mail address, telephone number, as well as sensitive information such ID, SSN information, credit card and/or bank account number, source of funds, purpose of transactions, and relationship to recipients B.Receiver/Consignee Information – Receiver name, physical address, email address, and phone number, bank account information and Send N Swipe account information C.Transaction Information - Type of Service/Product, Mode of Delivery, Payment mode – cash, check (Bank Information), debit and/or credit card (Debit Card or Credit Card Number), Remittance Amount in Dollars and Pesos and Exchange rate, Packing List information for Cargo products, transaction history and usage D.Customer Service Information includes customer/shipper or receiver/consignee requests to facilitate claims, refunds, and other customer service requests E.Information that sender provides when registering for promotional programs F.Information about sender’s transaction history and patterns, including your transmittal frequency, services used and their recipients G.Information that we obtain to verify sender’s identity from third party identity verification services, electronic database services, and credit reporting agencies< H.Professional or employment-related information in the form of business contact information such as name, company name, physical address and email address and telephone or fax number I.Agent information such as name, company name, physical address and email address and telephone or fax number, SSN and ID numbers, Date of Birth, etc. J.Identifiers such as name, physical address, email address, username, password and other credentials used to access LBC products and services, social media handles, and, when they visit our websites, use our apps or interact with LBC-related tools, widgets or plug-ins, Internet Protocol address unique device identifier K.Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with LBC websites and mobile apps, and LBC advertisements that we display on LBC websites or mobile apps or on third party sites and apps L.Geolocation data M.Audio information from calls placed with customer service and accounting centers which may be recorded, and electronic information in the form of Internet or other electronic network activity information as described above
Disclosures of Personal Information for Monetary or Other Valuable Consideration or for Business Purposes
Identifiers: contact information, for example your name, e-mail address, and telephone number; and
Internet and Other Electronic Network Activity Information: including the host from which you access the Internet, your IP address or device advertising ID, information about your device (such as device properties, settings, applications, storage and usage information), mobile application, browser and operating system software, social profile and network information, the date and time you access our websites and the address of the site from which you linked to our website when you visit us.
We have disclosed personal information in all or substantially all of the categories identified in this Additional Notice for California Resident Consumers for various business purposes. For more information about the categories of personal information we have disclosed, the categories of entities with which we have disclosed this information and the purposes for which we have disclosed the information, please see www.LBCExpress.com (See Privacy Notice for USA Customers for additional information).
Your California Privacy Rights
Right to Access and Information regarding Personal Information.
A.the categories of personal information we have collected about you; B.the categories of sources from which the personal information is collected; C.our business or commercial purpose for collecting or selling personal information; D.the categories of third parties with whom we share personal information; E.the specific pieces of information we have collected about you; F.the categories of personal information about you, if any, that we have disclosed for monetary or other valuable consideration and the categories of third parties to which we have disclosed the information, by category or categories of personal information for each third party to which we disclosed the personal information; and G.the categories of personal information about you that we disclosed for a business purpose.
Right to Deletion of Personal Information.
Right to Opt Out.
To opt out of the collection of personal information by our social media, advertising, and analytics partners, you can also visit www.networkadvertising.org/choices.
We may not discriminate against you because of your exercise of any of the foregoing rights, or any other rights under the California Consumer Privacy Act, including by:
Denying you goods or services; A.Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; B.Providing you a different level or quality of goods or services; or C.Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services. D.We may, however, charge different prices or rates, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to LBC by your personal information.
Requests to Exercise Your Rights
Email: [email protected]
Phone: 800-766-9554
Please note that we may take steps to verify your identity before granting you access to information or acting on your request to exercise your rights, as required or permitted by law. We may limit our response to your exercise of the above rights as permitted by law.
Data Sharing for Direct Marketing Purposes
To Unsubscribe or to opt out, please email [email protected] Requests must be in writing and should include the following:
1.Name as it shows on your ID and our records 2.Address city, state and zip 3.Mobile Number 4.Email Address
Please allow us 10 business days to process the request. If you have additional questions or concern, please call 800-766-9554.
Do Not Sell My Personal Information
To Unsubscribe or to opt out, please email [email protected] Requests must be in writing and should include the following:
1.Name as it shows on your ID and our records 2.Address city, state and zip 3.Mobile Number 4.Email Address
Please allow us 10 business days to process the request. If you have additional questions or concern, please call 800-766-9554.